Privacy Policy Supertech Engineers Private Limited operates FOOD MANDI (https://FoodMandi.in), an online platform for buying and selling daily consumer goods. This Privacy Policy governs personal data collection from all platform users, in compliance with Indian data protection laws.
Data We Collect We collect personal information including:
Account details: name, email, phone number, address, GPS location Payment information: bank account and card details (processed securely) Device permissions: contacts, file storage (for sharing features) Device identifiers: IP address, browser type, device information How We Use Your Data Your data is processed for:
Service provision and order fulfillment Customer support and inquiries Direct marketing communications (with consent) Fraud prevention and legal compliance Research and business intelligence (anonymized)
Data Sharing Your information may be disclosed to:
Third-party service providers (payment, delivery, analytics) Government authorities when legally required Business partners in merger/acquisition scenarios We maintain a strict no-spam policy and do not share your data with third parties without your consent.
Your Rights You can request access, correction, deletion, or portability of your data by contacting us at support@foodmandi.in. We aim to respond within one month.
Data Security We use SSL encryption for sensitive information and restrict employee access on a need-to-know basis. While we strive to protect your data, no method of transmission over the Internet is 100% secure.
Shipping Policy At CityMall, we believe shopping should be hassle-free. That’s why we offer free delivery on all orders with no minimum order value.
Delivery Details Free* delivery on all orders — Some area minimum order value required Delivery timelines vary based on your location and product availability You will receive tracking updates via the FOODMANDI app or site once your order is dispatched Orders are delivered to the address specified at the time of checkout
Delivery Areas We currently deliver across select cities in India. Check the FOODMANDI app or site for delivery availability in your area.
Order Tracking Track your order status in real-time through the FOODMANDI app or site. You’ll receive notifications at each stage — order confirmed, dispatched, out for delivery, and delivered.
